> For the complete documentation index, see [llms.txt](https://mugic-motion.gitbook.io/mugic-r-documentation/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://mugic-motion.gitbook.io/mugic-r-documentation/getting-started-hub/troubleshooting.md). # Troubleshooting ### Common Troubleshooting Issues #### 1. šŸŸ£ LED 3 Blinking Purple = It's in Client Mode

Solution: ā€˜Long Pressā€™ ā€œMā€ button. The third LED will turn SOLID blue, indicating that it is ready to connect. Follow Step 2 and connect MUGIC to a Wi-Fi Network.

#### 2. šŸ”µ LED Blinking Blue and computer is connected to MUGIC but the data isn't working = It's in USB mode.

Solution: ā€˜Tapā€™ M button twice. The third LED will turn SOLID blue, indicating that it is ready to connect. If it turns purple, see ā€œCommon Issue 1ā€.

### Client-mode connection quick fixes If MUGICĀ® won't join your Wi-Fi network in Client mode, check these first: * **Use a 2.4 GHz network.** MUGICĀ® cannot see or join 5 GHz networks. On an iPhone hotspot, turn on Settings ā†’ Personal Hotspot ā†’ "Maximize Compatibility". This is the most common cause. * **The "Success" popup only means "saved," not "connected."** Power-cycle MUGICĀ® after configuring, then confirm: *fast blinking purple* = still trying; *slow, steady blinking purple* = connected and streaming. * **Still seeing `MugicConnectXXXXXX`?** If MUGICĀ®'s own network reappears after restart, it failed to join yours ā€” recheck the network name/password and the 2.4 GHz requirement. * **Connected but no data?** Set the Client IP to your computer's IP address, match the port (default 4000), and make sure your computer's firewall isn't blocking incoming UDP. * **Password too long?** MUGICĀ® supports Wi-Fi passwords up to 63 characters; shorten it or use a different 2.4 GHz network. For more detail, see the [Frequently Asked Questions](/mugic-r-documentation/frequently-asked-questions.md).